Working for a Forestry organisation based in Bullers Hill. You will need to be able to drive/cycle as there are no bus routes.
The role is full-time Monday-Friday, either 9am-5pm or 8.30am - 4.30pm.
Pay is £13.97 per hour.
This role is ongoing and will be around 6 months but could be extended.
2 days from the office - 3 from home.
Your new role
Undertake transactional duties and activities within the Operational Delivery Team.
Effectively administer current and legacy grant schemes and regulatory processes in accordance with company procedures and complying with paying agency rules.
Work with peers, area staff and the woodland sector to ensure a high quality of customer service and the coordinated delivery of company targets.
Key Work Areas
Ensure effective handling of transactional aspects of regulations, current woodland grants and legacy grant schemes activity.
Follow company guidelines, processes and procedures and comply with legislation, scheme rules, paying agency, and internal audit requirements.
Follow the financial controls which are in place.Provide effective case management including processing applications, contract/licence approval - claim management, amendments, remote inspection, case review and closure by following national instructions.
Provide customer service functions for the above activities, giving verbal and written advice and communication to customers.
All transactional activities are to be carried out in accordance with customer service/citizens charter standards.
Liaise with area staff (particularly Woodland Officers) on technical issues and queries involving direct liaison with the customer.
Deal with public enquiries through triage to the Area teams or other appropriate company staff where necessary.
What you'll need to succeed
Experience of working in a busy administrative environmentAbility to co-ordinate multiple work streams (projects/areas of work). Proactive and flexible working approach to delivering tasks.Highly competent IT user with experience of the MS Office suite of applications, especially Excel. Knowledge of SharePoint is desirable.
What you'll get in return
Weekly pay
Holiday pay (accrued as you work)
Pension contribution
Hybrid working
Free parking when on site.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£13.97 - £13.97 per hour