Our client is currently recruiting for a Support Worker to work in the Crystal Palace area at a service that provides support to various client groups including young adults with a background of homelessness and challenging behaviour.
* 37.5 hours per week
* Working across Monday - Sunday on a rota basis
* Shifts: 07:00 - 15:00 and 14:00 - 22:00
* Temporary: approx. 6 months
* £16.90 per hour (£15.08 per hour, with £1.82 holiday pay)
This is a fantastic opportunity to make a positive impact on the lives of vulnerable young people.
Key responsibilities:
* Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
* Mentor and coach customers using an asset-based approach to identify their strengths and set corresponding goals
* Identify and monitor risk assessing and where necessary raising/escalating safeguarding concerns
* Apply basic coaching/counselling skills to support your customers and operate within a Psychological & Trauma-informed framework to achieve results
* Work with customers to create bespoke Staying Safe Plans which identify and address risks to help them to stay safe on a day-to-day basis
* Ensure customers can access the best levels of external and internal support including those available for benefits, financial, health, specialist services and employment and learning/training opportunities etc.
* Support customers in effectively managing their tenancy agreements
* Collaborate with both internal and external resettlement support services to empower our customers to identify positive 'move on' opportunities and develop the necessary skills to thrive independently beyond our services
* Work with the team to ensure maximum occupancy in the services by clearing/sorting to make vacant rooms ready for new customers in a timely manner
* Identify opportunities for customer involvement and collaborating with them to organise events and activities, encompassing breakfast/lunch-centred gatherings, educational, and social events
* Cover duty tasks and activities including reception duty, welfare and room checks, and interviewing and booking in new customers and referrals
What we’re looking for:
* Experience working with and supporting young adults or people who have experienced homelessness to achieve a level of independent living
* An understanding of the principles of Safeguarding People and how these apply in the day-to-day role
* Knowledge of resources available to people who have experienced homelessness including government benefits
* Experience of, or the ability to, work with software/in-house databases to keep accurate customer records
* The ability to communicate effectively with a wide range of people both orally and in writing
* The ability to utilise basic counselling and coaching techniques to support homeless people
* Good understanding and working knowledge of Microsoft Office
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
Salary description
£16.90 - £16.90 per hour