Jobs in Crossways

ICT Digital Delivery Manager
Location: Exeter, Winfrith, Dorset
Salary: Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 15th of October 2026
The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.
We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.
This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.
What you’ll be responsible for
You will lead multidisciplinary teams and suppliers across key infrastructure domains:
* Hosting & Cloud Platforms
Data centres, hybrid cloud environments, storage, backup, and resilience
* Networks & Connectivity
LAN/WAN, remote access, telephony, and mission-critical connectivity
* Communications
Airwave services and transition to the Emergency Services Network (ESN)
* Cyber & Technical Security
Infrastructure security, vulnerability management, and remediation
You will:
* Own infrastructure service performance, availability, and continuous improvement
* Lead supplier and partner relationships, including strategic partners such as BT
* Manage contracts, SLAs, and commercial performance
* Drive modernisation of infrastructure across hybrid and cloud environments
* Collaborate with Digital, Innovation, and operational stakeholders
What we’re looking for
You are a proven infrastructure leader who combines technical depth with strategic leadership.
You will bring:
* Extensive experience managing enterprise-scale IT infrastructure environments
* Strong knowledge of cloud, networks, hosting, and security domains
* Experience managing suppliers, contracts, and outsourced services
* A track record of delivering resilient, high-availability services
* Excellent stakeholder engagement and influencing skills
* The ability to lead teams through change and transformation
Why join us?
Make a direct impact on public safety and frontline policing
Lead complex, large-scale infrastructure supporting critical services
Work in a collaborative, multi-force environment
Be part of a team driving digital and infrastructure transformation
What you get if you join us:
If you work for us, you will get access to:
* A competitive salary with yearly increments.
* 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
* Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
* Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
* Company sick pay.
* Competitive local government pension scheme.
* Job related equipment, as required.
* Free onsite parking at many police sites throughout the counties.
* Access to Group insurance scheme (via salary sacrifice scheme).
* Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
* Development and training opportunities.
* Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
* Flexitime, with the ability to undertake your hours flexibly and in line with business need.
* Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).
To Apply
If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application