Legal & Compliance Administrator
Job Title: Legal & Compliance Administrator
Location: Watford (on-site)
Hours: Full-time, Mon-Fri 9am-6pm
Salary: Up to £30,000 DOE
Reports to: CCO
The Role
We're hiring a dedicated Legal & Compliance Administrator to take full ownership of our court case management, fines, and legal correspondence. We retail over 1,500 vehicles a month, and with that scale comes a steady flow of legal admin that needs to be handled accurately and on time.
This is a role where organisation and attention to detail really matter. It's ideal for someone with paralegal or claims-handling experience who is highly organised and wants real ownership of a function.
Key Responsibilities
- Manage all county court claims end-to-end: defences, questionnaires, mediations, hearings, and judgments
- File court documents on time via MCOL/OCMC and local courts
- Maintain the master case tracker — every case has a current stage, next action, and deadline
- Obtain defence content from the Aftersales Manager and draft responses
- Attend telephone mediations and log outcomes the same day
- Chase courts on stalled or transferred cases; liaise with external solicitors when escalated
- Process all PCNs, ULEZ charges, and speeding notices, including driver identification and appeals
- Log and triage all legal/official post on the day of receipt and chase responses to completion
- Deliver a weekly report to the CCO: upcoming dates, new claims, and case progress
Requirements
- At least 1 years experience as a paralegal, litigation assistant, or claims handler
- Working knowledge of county court small claims procedure
- Hands-on MCOL/OCMC experience
- Excellent deadline management; comfortable managing a busy caseload
- Confident, persistent telephone manner and clear written English