Location: Outskirts of Eastleigh
Salary: To c£28-30,000pa initially rising to c£40,000 per annum once fully trained
Our client is a global leader in their industry, renowned for delivering exceptional service and maintaining an outstanding reputation. They are seeking an experienced Customer Service Executive to join their team. This is an excellent opportunity to become part of a forward-thinking organisation.
With long-standing relationships and a reputation as the preferred supplier in their field, the company offers:
Comprehensive training and development
A collaborative, friendly team environment
Free on-site parking and a beautiful working setting
Office-based role with hybrid flexibility once fully trainedThis position is ideal for a professional with a strong customer service background who thrives on responsibility, problem-solving, and building trusted client relationships.
Key Responsibilities:
As the primary point of contact for your clients, you will:
Act as a dedicated liaison, managing requests and resolving issues promptly and professionally
Handle incoming enquiries efficiently, ensuring exceptional service standards
Keep clients informed and compliant with updates and relevant information
Maintain accurate client records and data integrity
Coordinate internally to resolve issues and ensure timely outcomes
Build strong, long-term relationships through reliability, consistency, and clear communication
Proactively identify potential challenges and escalate where necessarySkills & Experience Required:
Excellent verbal and written communication skills
Proven experience in customer service, client account management, or relationship management
Passion for delivering outstanding client service
Confidence in managing professional client relationships and expectations
Highly organised with exceptional attention to detail
Strong problem-solving skills and a proactive mindset
Ability to multitask and work collaboratively within a team
Professional presentation and a positive, 'can-do' attitude
A stable career history
Competent IT skills, including MS Office
Full UK driving licence and own transport (due to location)If you are enthusiastic about providing exceptional service and have the skills and experience outlined above, we would love to hear from you.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Salary description
£28000.00 - £30000.00 per year