Our client is currently recruiting for a Shelter Coordinator to work across the Lambeth and Southwark areas, supporting a service that provides a rotating Winter Night Shelter alongside ongoing floating support for people experiencing homelessness.
* 37.5 hours per week
* Monday - Friday
* Core working hours: 10:00 - 15:00
* Flexibility required to work occasional evenings, weekends, and participate in the on-call rota
* Fixed term contract: 6 months, with the possibility of transferring to permanent
* £33,529 per annum (pro rata)
Please note: On Wednesdays you will be required to start at 9AM to run the day centre in Elephant and Castle. You have the option to work from home 1-2 days per week.
Key responsibilities:
* Oversee the running of our Winter Night Shelter programme
* Develop and deliver Team Leader training sessions, update toolkits, policies & guidance / handbooks for the shelter
* Lead on creating strong partnerships with participating venues and maintain these relationships
* Communicate daily with Team Leaders to ensure the smooth running of the shelter and troubleshoot any concerns
* Plan the delivery and collection of beds, bedding, health & safety kits and any donations to the shelters and laundering of bedding
* Monitoring guest attendance and any behavioural issues
* Plan, promote and run the Wednesday Club, including rota management of both regular and corporate volunteers
* Recruit, induct and support our dedicated volunteers
* Ensure food hygiene standards are maintained, and arranging training on this for new regular volunteers
* Build and maintain positive working relationships with partner organisations (e.g. shelter venues & team leaders, corporate and general volunteers, other charities)
* Lead on collating the annual report
What we’re looking for:
* Previous project management experience coordinating a shelter or similar
* Empathy with those experiencing homelessness and a desire to make a difference
* Strong communication skills, and the ability to work with volunteers and guests who may display challenging behaviour
* Excellent organisational and logistical skills, with the ability to prioritise tasks
* Ability to work under pressure with drive and enthusiasm for helping others
* Good IT skills, including good working knowledge of Microsoft Office, and the ability to record accurate information in a timely fashion
* An understanding and commitment to professionality and confidentiality (including GDPR)
* Able to work in a flexible and adaptable way, with a creative and solutions focussed approach
* Ability to manage budgets
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
Salary description
£33529.00 - £33529.00 per year