Jobs in Caerphilly

Role Purpose

We are looking for a skilled and customer-focused Hydraulic Hose Technician to join our team based at our Wrexham/Widnes depot. This is a hybrid role combining depot-based hose assembly and counter sales with mobile breakdown support across the North Wales, Cheshire, and Merseyside / North West England area. The successful candidate will have a solid understanding of hydraulic hose products, fittings, and assembly techniques, with the ability to identify and manufacture the right solution quickly and accurately for every customer requirement.

Key Responsibilities

* Manufacture and assemble hydraulic hose assemblies to customer specification, including cutting, crimping, and fitting of hoses and end fittings across a range of pressure ratings and standards.

* Identify and select the correct hose, fittings, and adaptors from stock using catalogues, cross-reference guides, and technical knowledge to match customer requirements.

* Operate hose crimping machinery safely and accurately, maintaining tooling, dies, and equipment in good working order.

* Provide counter sales support, advising customers on hose selection, routing, pressure ratings, and specifications both in person at the depot and over the phone.

* Respond to mobile breakdown callouts across the territory, attending customer sites to manufacture and fit replacement hose assemblies on-site with minimal downtime.

* Survey customer sites and mobile plant to identify hose replacement requirements, tagging and cataloguing assemblies for future reference and repeat orders.

* Carry out pressure testing of completed hose assemblies in line with relevant standards and quality procedures.

* Manage depot hose and fitting stock levels, ensuring the correct range is available and flagging replenishment requirements promptly.

* Maintain the mobile service vehicle to a clean, safe, and well-stocked standard at all times.

* Complete job cards, works orders, delivery notes, and customer documentation accurately and in a timely manner.

* Maintain a clean, safe, and well-organised depot environment in line with health and safety policies.

* Build and maintain strong relationships with existing customers and support the development of new accounts across the territory