CBW Staffing Solutions are currently recruiting for an experienced Contract Manager to oversee the delivery of all Hard FM services across a prestigious commercial estate in Central London. This is an excellent opportunity to join a leading FM service provider, managing a portfolio of high-profile commercial buildings and ensuring exceptional standards of service delivery, compliance, and operational performance. The successful candidate will be a strong leader with a proven track record in Hard FM, commercial building maintenance, and contract management.
Working Hours
Monday to Friday - 08:00am – 17:00pm
Key Responsibilities
Reporting directly to the Operations Manager
Leading the day-to-day delivery of Hard FM services across a multi-building commercial estate
Managing and developing a team of up to 10 engineers and supervisors
Ensuring all Planned Preventative Maintenance (PPM) and reactive maintenance activities are completed efficiently and to a high standard
Monitoring and managing contract KPIs and SLAs to ensure performance targets are consistently achieved
Taking full responsibility for Health, Safety, Environmental, and Compliance standards across the estate
Coordinating maintenance activities, shutdowns, lifecycle works, and minor projects
Building and maintaining strong relationships with clients, tenants, and key stakeholders
Ensuring compliance with statutory regulations, company policies, and quality procedures
Leading recruitment, onboarding, training, and performance management processes
Conducting appraisals, managing attendance, and handling disciplinary matters where required
Managing permit-to-work systems and ensuring safe systems of work are adhered to
Producing contract reports and attending regular client review meetings
Identifying opportunities to improve service delivery, operational efficiency, and contract value
Providing technical support and guidance to the engineering teamRequirements
Engineering qualification in either Electrical or Mechanical disciplines (City & Guilds, HNC, HND, Degree, or equivalent)
Proven experience managing Hard FM services within commercial buildings, estates, or large-scale facilities
Demonstrable experience leading engineering teams within a maintenance environment
Strong technical knowledge of building services, statutory compliance, and Health & Safety legislation
Excellent communication, client-facing, and stakeholder management skills
Ability to manage multiple priorities within a fast-paced commercial environment
Strong organisational, leadership, and people management capabilities
Experience managing budgets, financial performance, and contract profitabilityPlease send your CV to Katie at CBW Staffing Solutions for more information
Salary description
£75000.00 - £75000.00 per year