This is an opportunity to join a well established professional membership company, who are well known in the industry and membership is gained through examination, offering support for both people working in the industry and those training to work in the industry. This post will be to support the delivery of Continuing Professional Development, creating a sense of community within the profession through peer-to-peer learning and networking, also assisting in organising a variety of events. These events, which include in-person, hybrid, and webinars, are designed to be affordable, inclusive, accessible, and of high quality.
SALARY ETC:
* £31,900 + benefits such as excellent employer contribution to pension, enhanced holiday allowance, income protection, private healthcare, etc.
* Permanent, full-time
* Working hours & days: 35 hours per week, Monday to Friday (requires late finishes on occasion)
* Whilst this post is mainly remote working, the post will require frequent travel to London and the home counties and occasional travel to the midlands. The role also requires attendance for meetings, staff events and involves travel to committee meetings and to and from events.
* Please note you will require a workstation and good broadband connectivity at home.
* Start: ASAP, Closing date: 29 October 2026
REQUIREMENTS:
* Full right to work in the UK (Not able to offer sponsorship)
* Experience of working within a membership/ customer orientated environment, in a similar role.
* Will need a workstation and good broadband connection at home, as well as willing and enjoys travel to different locations.
* Competent in using event registration systems, databases, social media and event management software (e.g Cvent, Click Dimensions and LinkedIn)
* Competent in MS Office Packages and Adobe InDesign or a similar design platform
* Strong time management and multitasking capabilities, with excellent written and verbal communication skills, excellent attention to detail and accuracy in all tasks
* Ability to work on own initiative and under pressure, with a proactive, flexible, and solutions orientated approach. Strong interpersonal skills and a collaborative mindset
DUTIES TO INCLUDE:
* Promoting public education in the industry
* To support the needs of up to 3 regional office committees, organise and proactively manage the delivery of their annual event programmes. This includes providing front of house support at events, monitoring branch mailboxes, supporting social media accounts, and reporting event marketing campaigns throughout the programme season.
* Work with the Network Manager to deliver the Event Programmes for Branches in line with budget, good governance and engagement principles, including being mindful of the charity’s funds and reputation at all times
* Assisting with booking speakers to coordinate attendance at events, which includes obtaining details about speaker fees, securing permission to record digital sessions, and collecting necessary presentations bios and headshots
* Liaising with venues to ensure that all required facilities are set up for each event, sending across the delegate lists in the required format for that venue, meeting their deadlines and ensuring all logistical requirements are met
* Build event registration pages and delegate communications using Cvent or a similar platform
* Produce marketing materials (emails, bulletins, adverts, social media) within branch guidelines
* Update company websites and maintain accurate event listings
* Fortnightly or monthly call with the branch chair to discuss workload, priorities and progress
* Provide timely support to delegates and volunteers by assisting, processing bulk event registrations, arranging complimentary committee registrations, and dealing with enquiries
* Working with the committee member(s) tasked with ownership of a particular event and to assist with event preparation and marketing
* Attend events and deliver a front-of-house function that is welcoming, professional and on brand
* Event reporting on statistics and marketing campaigns.
* Liaise with speakers, venues, and committee members to coordinate event logistics and content
Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest and wish you every success in your job search
Salary description
£30900.00 - £31900.00 per year