£26,000
Portsmouth/ Waterlooville
Opportunity to gain qualifications and to grow your career in a market leading orginisation
A leading provider of affordable housing, is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
Preferred Requirements:
Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
Support the organisation of resident surgeries, engagement activities, meetings, and events.
Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
Attend property viewings with residents and support customers as they move into their new home. Preferred Qualifications:
Strong customer service skills and a genuine passion for supporting people
Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders
Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience
Salary description
£26000.00 - £26000.00 per year