West Sussex County Council is dedicated to delivering high quality services that make a real difference across the community. Joining their HR Shared Services team means becoming part of a supportive, people focused environment that underpins the smooth running of the entire council and local schools. You'll be working in a modern shared service function that values teamwork, continuous improvement, and a culture where every individual's contribution is genuinely valued.
Your new role
As a Payroll, Pensions & HR Administrator, you'll play a key role in delivering accurate, efficient and customer focused administrative support across payroll, pensions and HR processes. This is a varied and fast paced role where you'll be responsible for:
Setting up new starters and processing contractual changes
Managing payroll calculations and updates with precision
Supporting pensions administration, including maintaining accurate pension records
Processing DBS applications and right to work documentation
Producing standard correspondence and maintaining employee records
Responding to telephone, email and written queries in a professional, supportive manner
Working with SAP and other large HR/payroll systems to ensure accurate processing
Handling confidential and sensitive information with the highest level of discretionEvery day brings new tasks and challenges, making this the ideal role for someone who enjoys structured processes, accuracy and meaningful administrative work within a collaborative team.
What you'll need to succeed
To thrive in this role, you will bring:
Strong numeracy skills and the ability to work confidently with figures
Excellent written and verbal communication skills
Good analytical and problem solving abilities
Confidence using MS Word, Excel and Outlook
Experience delivering high quality customer service
The ability to prioritise workloads and meet daily deadlines
A positive, adaptable approach to change and learning new systems
GCSEs (A-C) in Maths and English or equivalent experience
Experience with HR, payroll, pensions or financial systems is desirable but not essential.Most importantly, you'll be organised, detail driven and committed to delivering a high quality service that supports employees across the organisation.
What you'll get in return
In return, you'll join a welcoming team that offers excellent training, development and the chance to build a long term career in HR, payroll or pensions. You'll be part of an organisation that values trust, support, honesty and customer centred service - and encourages personal growth and progression. Working for West Sussex County Council means contributing to a positive, inclusive culture where your work has a direct impact on community services.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£25000.00 - £27000.00 per year