Jobs in Beckley

Your new role
You will be joining a busy and supportive HR team within the retail arm of a wider organisation, during a period of increased workload and ongoing transformation. Due to a number of long-term absences within the team, there is currently a backlog of operational HR activity.
Reporting into an HR Business Partner and working closely with wider HR colleagues, you will play a key role in providing effective HR support across a high-volume, fast-paced environment.
Key responsibilities

Managing a central HR mailbox, triaging incoming queries and either resolving, delegating or escalating as appropriate
Providing support on low-level ER cases.
Providing guidance to managers on a range of HR matters
Confidently handling more complex or sensitive conversations and appropriately challenging stakeholders where required
Identifying which cases require escalation
Supporting the wider HR function to ensure operational continuity
What you'll need to succeed

Confidence in managing challenging conversations with managers and providing constructive pushback where necessary
Experience working in a fast-paced environment
Strong judgement and ability to prioritise and escalate appropriately
Excellent organisational and communication skills
A proactive and resilient approach
Experience in a generalist role
Desirable:

Experience within the public sector or charity sector
What you'll get in return

Flexible, predominantly home-based working (with monthly team meetings)
£20-£25 per hour
Opportunity to gain deeper exposure to employee relations within a supportive structure
Involvement in an evolving HR function undergoing positive change and transformation
A collaborative team environment focused on continuous improvement and development

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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