Location: Maidenhead
Salary: Competitive, dependent on experience
Job Type: Full-time, Permanent
Start Date: ASAP
About the Role
We are looking for a highly organised and proactive Sales & Administration Coordinator to join our growing team. This is a varied and fast-paced role that combines customer service, sales support, administration, and operational coordination.
As a key member of the business, you will be responsible for supporting the sales function, managing customer enquiries, processing orders, coordinating deliveries, and ensuring the smooth day-to-day running of office administration. You will act as an important link between customers, suppliers, and internal teams, helping to deliver an exceptional customer experience while supporting business growth.
This role would suit someone with strong administrative skills who enjoys building relationships, working in a busy environment, and contributing to both customer satisfaction and commercial success.
Key Responsibilities
Sales Support
Providing first-class support to customers via telephone and email.
Assisting with customer enquiries and generating quotations.
Following up enquiries and supporting sales activity where required.
Building and maintaining strong customer relationships.
Working closely with customers to ensure a seamless order process.
Identifying opportunities to add value and support business growth.
Administration & Office Support
Maintaining accurate customer records and company databases.
Preparing documents, reports, and correspondence.
Managing general office administration and filing systems.
Processing customer orders accurately and efficiently.
Supporting the wider team with administrative tasks and projects.
Ensuring company systems and records are kept up to date.
Operations & Logistics Coordination
Liaising with suppliers to place orders and monitor stock availability.
Coordinating deliveries and collections with customers and transport providers.
Tracking orders from initial enquiry through to successful completion.
Providing customers with updates on delivery schedules and order progress.
Resolving issues relating to deliveries, shortages, returns, and customer queries.
Supporting the smooth day-to-day operation of the business.
Driving Duties
Undertaking occasional local deliveries and collections when required.
Representing the company professionally while visiting customers and suppliers.
Candidate Requirements
Essential
Full UK manual driving licence.
Aged 21 or over for company vehicle insurance purposes.
Previous experience within an administration, office support, customer service, or sales support role.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to prioritise workloads effectively.
High attention to detail and accuracy.
Confidence using Microsoft Office and computer-based systems.
Professional, positive, and team-focused approach.
Ability to multitask and work effectively in a busy environment.
Desirable
Experience within a sales administration, logistics, distribution, manufacturing, industrial, or trade environment.
Experience processing orders and coordinating customer deliveries.
Knowledge of CRM or ERP systems.
Commercial awareness and a proactive approach to supporting sales growth.
Working Environment
This is an office-based role offering a diverse mix of administration, sales support, customer service, and operational coordination responsibilities. You will work closely with customers, suppliers, and colleagues, making a real contribution to the success of the business.
The role is ideal for someone who enjoys being at the centre of a busy operation, takes pride in delivering excellent service, and thrives in a varied administrative position with opportunities to support business development.
Benefits
23 days annual leave plus bank holidays.
Additional annual leave allowance for Christmas shutdown.
Company pension scheme.
Friendly and supportive team environment.
Varied role with exposure across administration, sales, customer service, and operations.
Opportunity for long-term development and career progression.
Competitive salary based on experience.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£28000.00 - £30000.00 per year