Business Support Co-ordinator

About us

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

About the role

VolkerLaser is seeking a highly organised and proactive Business Support Coordinator to join its Team based at our Worcester Head Office. This role is responsible for delivering an efficient and effective administrative service to the business, ensuring that all documentation and administrative processes are managed in line with VolkerLaser's procedures and standards.

The successful candidate will play a key role in maintaining accurate records, supporting project teams, and promoting the effective use of business systems to ensure consistency, compliance, and operational efficiency across the organisation.

Key Responsibilities

Maintain document control processes regarding non- revisable documents, ensuring appropriate capture and storage of soft and hard copy material, particularly to ensure all incoming and outgoing correspondence is logged, scanned and uploaded to Workspace/Asite according to the project protocol
Good receipts for office and sites across the UK for allocated suppliers
Cover effective reception service; answering phone calls, greeting visitors etc.
Prepare meeting rooms for important meetings, ensuring all required equipment/refreshments are available
Assist the document controller and be able to provide holiday/sickness cover for key doc control task
Process site waste management plans, lesson learnt, close calls and events, raise NCRs etc on behalf of the site teams
Provide cover for the office to ensure post is handled correctly
Assist with booking hotels, trains and flights
Process expenses as and when required for operatives and Senior Managers where necessary
Produce reports as and when required
Input weekly timesheets for operatives
Handling ICT requests for returning or ordering of equipment
Ordering of goods i.e. Sundries for office, PPE etc
Assist with Sentinel Administration where required
Manage meeting room bookings and allocations
Process subcontractor payments where requiredAbout you

Previous experience of working in a similar role
Has strong admin skills and excellent attention to detail
Excellent computer literacy (Outlook, Excel, Word)
Confident answering the phone and comfortable at greeting visitors
Able to prioritise their workload effectively and work to deadline

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

Competitive salary
Competitive annual leave and an additional day off on your birthday
Option to buy additional annual leave
Private medical care
Pension
Life Assurance
Cycle to Work scheme
Shopping and restaurants vouchers, rewards, and discounts
Training and development opportunities-comprehensive skills-based training
Family friendly polices including enhanced maternity benefits
Flexible working opportunities
Employee Assistance programme
Mental health, physical health, and financial support
24/7 Virtual GP serviceFairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

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