£30,000 per annum
Our client is seeking an organised and customer-focused Administrator to support prospective families throughout the admissions process. This role combines relationship management, administration, and customer service, ensuring a seamless experience from initial enquiry through to enrolment.
Company Benefits:
* Competitive pension scheme.
* Life assurance and employee assistance programme.
* Free parking.
* Ongoing training and professional development opportunities.
* Cycle-to-work scheme.
* Private health plan.
* Personal Accident Insurance.
Key Responsibilities:
* Manage applications and admissions records.
* Act as the main point of contact for prospective families.
* Provide excellent customer service and guidance throughout the admissions journey.
* Coordinate admissions activities, events, and communications.
* Maintain accurate data and ensure compliance with processes and deadlines.
Experience and Skills Requirements:
* Previous experience in an administrative, admissions, customer service, or office-based role.
* Proven ability to provide a high level of customer service and build positive relationships with clients, customers, or stakeholders.
* Experience managing multiple tasks and deadlines in a fast-paced environment.
* Strong written and verbal communication skills, with the ability to produce professional correspondence and communicate confidently over the phone.
* Competent user of Microsoft Office and CRM/database systems.
* Highly organised with excellent attention to detail and a proactive approach to problem solving.
* Educated to A-Level standard or equivalent.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
Salary description
£30000.00 - £30000.00 per year