Service Planner

Service Planner

Knutsford | £28,000 - £32,000 DOE | Full Time | Permanent

Do you enjoy being at the centre of the operation, keeping engineers moving, solving problems and making sure nothing falls through the cracks?

We're recruiting on behalf of a growing facilities maintenance business that continues to secure major contracts and invest heavily in its people. Due to continued growth, we're looking to appoint a Service Planner to join the operations team at the company's head office in Knutsford.

This is a busy, fast-paced role where you'll be responsible for coordinating engineers, managing workloads and ensuring maintenance works are delivered efficiently across multiple contracts.

No two days are the same. One minute you'll be planning engineer schedules, the next you'll be speaking with clients, chasing updates, arranging subcontractors or dealing with urgent maintenance issues.

If you enjoy being busy, thrive on organisation and like seeing the direct impact of your work, this could be an excellent opportunity.

The Role

You'll be responsible for:

Scheduling engineers and managing daily workloads
Coordinating reactive, planned and remedial maintenance works
Liaising with engineers, subcontractors, suppliers and clients
Managing engineer diaries and allocating work effectively
Raising purchase orders and processing associated paperwork
Monitoring job progress and ensuring service levels are achieved
Providing updates to clients and internal stakeholders
Chasing outstanding paperwork, quotations and job updates
Updating CAFM systems, spreadsheets and client portals
Supporting compliance activities and contract administrationWhat We're Looking For

We're particularly interested in candidates with experience in:

Service Coordination
Contract Coordination
Facilities Management
Maintenance Planning
Helpdesk Coordination
Engineer Scheduling
Reactive and Planned MaintenanceSuccessful candidates will also:

Be confident communicating with engineers, subcontractors and clients
Be highly organised and able to prioritise effectively
Remain calm under pressure when priorities change
Take ownership of tasks and see them through to completion
Enjoy working as part of a team
Have strong IT and system skills
Full UK driving licence preferred due to the location of the role
Be looking for a long-term career opportunityExperience working within Facilities Management, Building Services, Maintenance or a similar environment would be highly advantageous.

What's On Offer

£28,000 - £32,000 depending on experience
Monday to Friday working hours
Knutsford office-based position
Ongoing training and development
Genuine opportunities for progression
A growing and ambitious business
Supportive team environment
Long-term career prospectsThis opportunity would suit someone who enjoys coordinating engineers, solving problems and ensuring maintenance operations run efficiently. If you're looking for a role where you can make a real impact and develop your career within a growing business, we'd love to hear from you