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Mobiltex

Product and Test Support Technician

Mobiltex Saint Brides Wentlooge
45,000 to 55,000
32 - 40 hour


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    Mobiltex

    Product and Test Support Technician

    Mobiltex Saint Brides Wentlooge
    45,000 to 55,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £45,000 to £55,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Product and Test Support Technician | Newport, Wales | Full Time | £45,000-£55,000 per annum

    Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management and water network optimisation, primarily serving midstream and downstream energy operators and water utilities.

    Mobiltex is a high-growth company in an active phase of product and organisational scaling, with potential for Mergers and Acquisitions, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn’t yet exist and drive commercial output as the organisation scales.

    The Role

    Mobiltex is looking for a Product and Test Support Technician to create, maintain and control the documentation that supports the manufacturing of its hardware products, while providing hands-on support to hardware, firmware and mechanical engineers during testing, validation and prototype bring-up.

    Working closely with engineering, manufacturing and quality teams, you will translate engineering designs into clear, production-ready instructions, execute test and validation activities under engineering direction, and keep documentation current as products move from New Product Introduction (NPI) through to sustaining production.

    Key Responsibilities

    Support engineers in executing test plans, validation and prototype bring-up activities
    Support testing, debugging and troubleshooting of hardware and firmware issues alongside engineers during development
    Support investigations into Customer Reported Bugs (CRBs) and Corrective Action Requests (CARs)
    Execute validation, functional, environmental and reliability tests under engineering direction and flag anomalies for engineering review
    Record, organise and report test data and results in a clear, traceable format
    Support the timely delivery of projects in alignment with agreed engineering plans and priorities
    Contribute to team effectiveness, knowledge sharing and continuous improvement efforts
    Support delivery of engineering and product development objectives aligned with Mobiltex strategic priorities
    Work with manufacturing, quality and engineering teams to validate documentation accuracy on the production floor
    Create and maintain production work instructions, Bills of Materials (BOMs), assembly procedures and test/inspection procedures
    Maintain document version control and revision history in line with company procedures
    Prepare and process documentation for Engineering Change Orders (ECs) and NPI product releases
    Assist with training production staff on new or revised procedures
    Maintain production test fixtures and processes
    Support troubleshooting and resolve manufacturing issues
    Requirements

    Essential

    Strong technical writing and documentation skills
    Comfortable using basic lab/test equipment, including multimeters, oscilloscopes and bench power supplies
    Proficiency with Microsoft Office and Confluence for documentation
    Ability to read schematics, PCB layouts and mechanical drawings
    Familiarity with electronics assembly and PCB assembly (PCBA) processes
    Experience with document control systems
    Basic understanding of manufacturing quality processes
    Ability to follow test plans and validation procedures written by engineering and accurately record results
    Attention to detail and accuracy
    Clear written and verbal communication skills
    Good organisational and time management skills
    Ability to work cross-functionally with engineering, manufacturing and quality teams
    Self-motivated with the ability to work independently
    Desirable

    Familiarity with Altium
    Basic understanding of embedded C/C++ systems and firmware concepts
    Understanding of IPC standards and ISO 9001
    What’s In It For You

    Private medical care after probation
    Enhanced company sick pay
    Flexible annual leave, including the option to carry forward up to 5 days
    Up to 5 additional personal leave days after probation
    Eye test and glasses contribution
    Annual wellness allowance after probation
    Company pension scheme, including enhanced contributions
    What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

    Your data will be handled in line with GDPR
    Salary description

    £45000.00 - £55000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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