My client is seeking a Payroll Administrator to join their Employee Services team. This is an excellent opportunity for an experienced payroll professional who enjoys delivering a high level of customer service while ensuring payrolls are processed accurately and on time.
The successful candidate will provide first-line payroll support, manage payroll administration activities, and work closely with employees, managers, and third-party providers to deliver an efficient payroll service.
Key Responsibilities
- Provide first-line payroll support via phone, email, and helpdesk queries.
- Deliver a high standard of customer service when responding to payroll-related enquiries.
- Administer and process payroll across multiple payrolls.
- Ensure payroll information is processed accurately and in line with payroll deadlines and schedules.
- Maintain compliance with HMRC regulations, payroll legislation, and company procedures.
- Handle confidential employee information in accordance with GDPR requirements.
- Support the resolution of payroll discrepancies and queries.
- Liaise with third-party providers, including pension and payroll-related organisations.
- Maintain accurate payroll records and documentation.
- Assist with payroll reporting and administrative tasks as required.
Skills & Experience
- Previous experience in a Payroll Administrator, Payroll Assistant, or Payroll Officer role.
- Good understanding of payroll processes and procedures.
- Knowledge of HMRC regulations and payroll compliance.
- Experience handling payroll queries and providing excellent customer service.
- Strong attention to detail and accuracy.
- Ability to work to strict deadlines and manage multiple priorities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office, particularly Excel.
- Experience using payroll systems would be advantageous.
What's on Offer?
- Salary up to £32,000.
- Hybrid working arrangement.
- Supportive and collaborative team environment.
- Opportunity to develop your payroll knowledge and career.
- Stable and growing organisation.
If you have payroll experience and enjoy providing excellent customer service in a fast-paced environment, we'd love to hear from you.