Job Role:-
Outbound telephone communication with customers. You'll play a key role in developing positive customer relationships, driving brand product and services awareness, loyalty and sales whilst gathering valuable customer insights, and supporting the achievement of our sales and growth goals.
Processing and administering customer enquiries, from costing through to quotation and completion.
Updating the CRM system with customer and supplier information.
Performing ad hoc administrative duties as required.
Pushing out into the field to visit customer and develop target regions if required.
Hours are Monday to Friday 8am till 5pm
This role will be UK & Ireland market focussed, where you will be allocated target customer accounts to grow and develop. This role will be incentivised in the form of commission payments on delivering sales growth which will be calculated and paid as earned on a quarterly basis (uncapped).
Profile of target Customers will include Existing, Lapsed, Onboarding New Customers and Target New Market Prospective Customers.
KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED
Experience in customer service, sales, or a related field
Excellent verbal communication skills with a customer-centric approach
Strong organizational and time management skills
Familiarity with CRM tools and proficiency in Microsoft Office Suite
Ability to build rapport and establish positive relationships with customers
Ability to work independently and as part of a team
Results-driven with a focus on exceeding targets
4)RELATING TO PEOPLE INTERNALLY
This role will work very closely with Sales, Marketing and wider PAR Group teams.
5)RELATING TO PEOPLE EXTERNALLY
Key interactions outside of PAR Group will be with Customers and Prospective Customers, may be from time to time with Key Product Suppliers and potentially marketing agencies PAR Group might work with outside its own in house expertise.
6)KEY COMPETENCIES / CAPABILITIES
Commercially aware, Sales Driven, Ability to Retain Base Product Information with Strong Customer Engagement skills.
7)ADDITIONAL INFORMATION
This business development role is internally based but will present opportunities for successful candidates to push out into the field to see Customers from time to time to follow up on qualified opportunities and attend industry networking and trade event representing our PAR Group and R&G Fluid Power businesses.
REMUNERATION PACKAGE;
Basic Salary ca.£27,500 > £32,000 (experience dependant)
Commission; OTE (Uncapped commission earning potential)
Company Pension & Life Cover (3 x salary)
Employee Assistance Scheme
Health Sheild scheme
Salary Extras scheme (incl. Cycle to Work scheme, Retail & Gym discounts and various)
Annual Leave Days; 25
Salary description
£27500.00 - £32000.00 per year