Are you an experienced front office professional looking for your next step? We're looking for a confident Reception Manager to join a welcoming, family-run Hotel in Torquay, offering stunning cliff-top views and private beach access. This is a fantastic opportunity to take ownership of a busy Reception operation while enjoying a friendly, home-from-home working environment.
Why apply for this Reception Manager role?
You'll enjoy a role where your experience is valued, alongside:
Possible live-in accommodation for those relocating
On-site parking
Meals on duty
40 hours per week across mixed shifts, including weekends
The opportunity to work within an independent, family-run Hotel
A beautiful coastal location with easy access to the local areaKey Responsibilities
You'll oversee the day-to-day Reception operation, ensuring guests receive an efficient, friendly and professional service.
Lead and oversee daily front desk activities
Ensure guest enquiries, bookings and telephone calls are handled effectively
Support the team with booking procedures to maximise room sales and revenue
Check guests in and out, alongside restaurant, bar and lounge bookings
Ensure the front desk remains presentable and appropriately staffed
Work closely with other departments to provide accurate reports and information
Complete daily banking and reconcile floats
Maintain strong knowledge of Hotel services, facilities and the local area
Support your team to maximise room revenue in line with company standards
What we're looking for
You'll ideally bring previous supervisory or management experience within a front office environment, alongside:
Previous Reception supervisory or front office managerial experience
Experience within a family-run or independent Hotel is advantageous
Sales, revenue and reservations knowledge
Guestline/Rezlynx experience is desirable, although training can be provided
Excellent customer service and communication skills
Good written and spoken EnglishIf you're ready to take your next step as a Reception Manager in Torquay, this could be the perfect opportunity to combine your hospitality experience with a fantastic coastal lifestyle.
Apply now and take the next step in your career.
Job Number │ 49035 / INDFOH
Location │ Torquay
Role │ Reception Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Salary description
£32000.00 - £35000.00 per year