Housing Assistant

Your new company
A respected social housing organisation is seeking an experienced Housing Assistant to support its Housing Management team on a temporary basis for an anticipated 7-week contract.This role will suit someone with a strong understanding of housing management who enjoys working directly with tenants and supporting the delivery of high-quality housing services. You will play a key role in helping to manage tenancies, respond to resident enquiries, support estate management activities, and contribute to the overall success of the housing service.
Your new role

Supporting the delivery of tenancy management services
Responding to tenant enquiries and providing housing advice
Assisting with tenancy sign-ups, changes of tenancy and tenancy sustainment matters
Supporting estate management activities and neighbourhood inspections
Investigating low-level tenancy issues and anti-social behaviour cases
Working closely with residents and partner agencies to achieve positive outcomes
Maintaining accurate tenancy records and case files

What you'll need to succeed

Previous experience in a Housing Assistant role
Knowledge of tenancy management and social housing legislation
Strong communication and customer service skills
Ability to build positive relationships with tenants and colleagues
A proactive and solutions-focused approach to housing managementWhat you'll get in return
This is an excellent opportunity to join a busy and community-focused housing team and make a meaningful contribution to the delivery of frontline housing services.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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