Sales Ledger and Debtors Manager

The Sales Ledger & Debtors Manager is responsible for all income billing, collection and debt management across Healthcare Ireland Group's 146-care-home estate. Managing a team of seven (Assistant Sales Ledger Manager, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk), the post holder owns the entire receivables lifecycle across the full spectrum of HCI's care funding streams, operating within SOX Section 404 controls framework.

Billing & Income Management

Own billing for all placement types: Local Authority means-tested, Continuing Healthcare (CHC), Funded Nursing Care (FNC), Integrated Care Boards (ICBs), NHS spot/block, Discharge-to-Assess (D2A), DHSC-funded, top-up (resident and family), private-pay and respite

Ensure billing is raised accurately, on time and at the correct contractual rate per placement agreement

Maintain accurate fee schedules by home, by local authority and by ICB; ensure LA fee uplifts and CHC/FNC rate changes are implemented promptly

Manage the sales ledger across all funding streams; ensure all invoices are posted correctly

Debt Management & Collection

Own debt collection across all payer types with payer-appropriate strategies: LA/ICB formal billing query and escalation processes; ICB payment run monitoring; private-pay individual debt management including sensitive family and Power of Attorney 

communication; top-up fee monitoring

Produce and distribute a weekly aged debtors report by payer type with commentary and 

action plans

Monitor Days Sales Outstanding (DSO) by payer type; manage provision for doubtful debts

Maintain LA and ICB debtor relationships; escalate outstanding invoices within formal 

commissioner processes

SOX Controls & Compliance

Operate and maintain billing and debtor controls within the SOX Section 404 framework: 

invoice authorisation controls, fee rate verification and reconciliation of sales ledger to 

management accounts

Retain control evidence for all key billing and collection controls

Reporting & Team Leadership

Produce monthly debtors report to the Financial Controller: DSO by payer type, aged debt 

analysis and provision assessment

Oversee, develop and manage the ASLM, four Sales Ledger Clerks, Assistant Debtors 

Manager and Debtors Clerk