Location: Coventry
Salary: £30,000 - £34,500
Job Type: Full-time
About the Role
We are currently recruiting for an experienced Warehouse Supervisor to join a busy and fast-paced distribution operation in Coventry.
This is a hands-on supervisory position where you will be responsible for overseeing day-to-day warehouse operations, ensuring customer requirements and service levels are consistently achieved, while maintaining high standards of health & safety, quality and productivity.
You will lead and support a team of warehouse operatives, manage workflow and resources, monitor performance and KPIs, and identify opportunities to improve processes and operational efficiency.
Key Responsibilities
Oversee the day-to-day running of warehouse operations, ensuring work is completed safely, accurately and on time.
Plan and allocate resources to ensure orders are picked, packed and dispatched within required deadlines.
Lead, support and develop a team of warehouse operatives, including performance management, training and appraisals.
Organise workflow and maintain effective stock rotation, including FIFO processes.
Monitor and report warehouse KPIs, productivity and employee performance.
Ensure accurate management information and reporting is maintained.
Maintain high standards of quality and ensure processes are followed in line with agreed procedures.
Manage team holidays, sickness and absence records.
Conduct site inductions and ensure employees receive appropriate training and SOP sign-off.
Promote and maintain high standards of Health & Safety across the warehouse.
Ensure warehouse equipment, facilities and working areas are maintained appropriately.
Identify hazards and support the implementation of appropriate corrective actions.
Work closely with other departments to ensure effective communication and joined-up operations.
Liaise directly with customers to resolve queries, issues and complaints promptly.
Attend regular customer and management meetings, providing updates on performance, issues and resource requirements.
Identify opportunities for continuous improvement and recommend new or improved working practices.
Prepare operational reports for management.
Ensure the warehouse remains clean, organised and safe.
Support the onboarding and training of new employees and colleagues moving into new responsibilities.
About You
The successful candidate will have previous experience within a warehouse, logistics or distribution environment, with proven experience supervising or leading a team.
You will be organised, proactive and confident managing people in a fast-paced operational environment. Strong communication skills are essential, as you will regularly interact with colleagues, management and customers.
Essential Requirements
3–5 years' experience within warehousing, logistics or distribution.
Previous supervisory or team leadership experience, ideally 2–3 years.
Experience managing warehouse operatives within a busy operation.
Good understanding of warehouse processes and Health & Safety.
Experience using a Warehouse Management System (WMS).
Experience with warehouse equipment and operational processes.
Good Microsoft Office skills, particularly Excel, Word and PowerPoint.
Strong numerical, analytical and reporting skills.
Excellent written and verbal communication skills.
Ability to prioritise and manage multiple tasks effectively.
Experience handling employee relations, absence or performance matters is advantageous.
Fire Warden training is desirable.
Personal Attributes
We are looking for someone who is:
Professional and approachable.
Self-motivated with a positive, "can-do" attitude.
Reliable and organised.
Comfortable working to tight deadlines.
Calm and professional under pressure.
Focused on accuracy, quality and customer service.
Proactive when identifying and implementing improvements.
Why Apply?
This is an excellent opportunity for an experienced Warehouse Supervisor / Team Leader looking to take ownership of a busy operation, develop a team and play a key role in driving warehouse performance, customer satisfaction and continuous improvement
Salary description
£30000.00 - £34000.00 per year