You will be responsible for coordinating shipping documentation, supporting customs requirements and keeping shipment information accurate and up to date. Alongside shipping responsibilities, you will provide general administrative and on-site office support.
We are looking for someone who is flexible, willing to learn and committed to continuous improvement. You should enjoy working in a fast-paced environment, be comfortable adapting to changing priorities and take pride in finding ways to make processes more efficient and effective.
Main Responsibilities and Duties
* Prepare shipping labels and all required documentation for domestic and international shipments.
* Generate accurate commercial invoices based on shipment volumes to support smooth customs clearance.
* Prepare country-specific customs documentation, including FDA Letters, Certificates of Origin and other relevant documents.
* Maintain awareness of international trade regulations, geopolitical developments and country-specific import/export requirements, proactively identifying potential risks that may impact global shipments.
* Monitor and track shipments daily, proactively identifying and escalating any delays or issues.
* Create sample and order sheets, Certificates of Analysis (CoAs), packing lists and other documentation required to ensure accurate and timely shipments.
* Coordinate with couriers, internal teams and other relevant parties to ensure shipments are dispatched and delivered efficiently.
* Maintain accurate shipping records and ensure all relevant information is up to date.
* Provide onsite office support, including answering incoming calls and directing messages and enquiries appropriately.
* Carry out general administrative duties to support shipping and wider office operations.
* Follow established processes and procedures while identifying opportunities to improve efficiency, accuracy and service.
* Support the team with additional administrative and operational tasks as required.
Candidate Requirements
We are looking for someone who is reliable, proactive and takes ownership of their work, with a genuine interest in developing their skills and contributing to the wider team.
Essential:
* At least 2 years' relevant professional experience, ideally within shipping, logistics, transport, administration or a similar operational environment.
* Strong organisational skills and excellent attention to detail.
* Confident managing multiple tasks and competing priorities in a fast-paced environment.
* Strong written and verbal communication skills.
* Good problem-solving skills and the ability to resolve issues proactively.
* A flexible and adaptable approach, with the ability to respond positively to changing priorities.
* A willingness to learn new systems, processes and regulations.
* A continuous improvement mindset, with the ability to identify opportunities to improve processes and ways of working.
* Strong IT and administrative skills.
* A collaborative team player who is willing to support colleagues when required.
* High level of accuracy and accountability, particularly when working with shipping and customs documentation.
Joining AbBaltis means becoming part of a growing life science company where your contribution can genuinely make a difference.
You will have the opportunity to:
📈 Build your career
Develop your skills and have the opportunity to progress into different roles as you grow.
🎓 Continue learning
Access training, development opportunities and support for further education.
💡 Make an impact
Contribute ideas and help us improve the way we work.
🤝 Work with great people
Join a collaborative, international team that values its people.
🌱 Grow with AbBaltis
As our company expands, so do the opportunities available to our employees.
EMPLOYEE BENEFITS
Comprehensive benefits package available after 3 months of service.
Paid confidential therapy and mental wellbeing support sessions.
Healthcare coverage for employees and one nominated family member (UK-based or local equivalent).
Group Life Assurance for added financial security.
£100 annual book allowance to support learning and development.
Extra paid day off on your birthday.
Two additional paid leave days each year:
* Duvet Day – for rest and recharge.
* Admin Day – for personal errands and appointments.
Additional annual leave day awarded after 2 years of service.
Five extra paid sick days per year after 2 years of service
Salary description
£28275.00 - £28275.00 per year