Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands.
The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment.
Key Responsibilities:
- Liaise with clients to support and optimise the delivery of Lead Generation Solution
- Undertake required administration and maintain accurate records on all relevant systems
- Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
- Work with external vendor/partners to ensure successful delivery of each campaign type
- Ensure processes, communications and reports are fulfilled to a quality standard
- Follow up with clients for post campaign feedback and future campaign bookings
- Support the timely delivery of each campaign
- Ensure GDPR compliance
Key Skills/ Requirements:
- 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
- Strong customer service and relationship building.
- Solution-driven with sound commercial awareness.
- Excellent communication and stakeholder management skills.
- Self-motivated, proactive, and able to manage multiple projects simultaneously.
- Experience working across multiple brands or industry sectors.
- Familiarity with CRM platforms and digital marketing platforms.
- Strong Excel skills including the ability to produce reports.
Company Benefits:
We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.
Other benefits also include:
- Hybrid working (2 days in the office)
- Pension contribution
- Free car parking
- Benefits platform with discounts, wellness and engagement tools
- Christmas closure
- Company events
Application:
Due to the nature of our location, applicants will require their own vehicle to travel to work.
If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore.
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