Location: Solihull, West Midlands (Free on-site parking)
Hours: Flexible Full-Time, Part-Time & Compressed Hours options available (Core Shift Pattern: Monday – Thursday 9:00am – 5:00pm & Friday 8:00am – 2:45pm)
Pay Rate: Up to £13.50 per hour (Depending on experience) + Performance Bonus
Contract: Temp to Perm (Full-Time, Part-Time, or Compressed Hours options available)
About the Opportunity
We are delighted to be partnering with a well-established B2B lead generation specialist based in the Solihull area. Known for their collaborative team culture, comprehensive training programmes, and high operational standards, they support growth for clients across a wide range of commercial sectors.
In this varied outbound role, you will lead non-scripted, professional business conversations with company decision-makers. Full campaign training is provided to help you absorb client product details, identify business needs, and secure qualified face-to-face appointments for field representatives.
If you are a confident communicator with previous telephone experience, telesales background, or a strong customer-facing skill set looking for flexible shift patterns and structured bonus opportunities, this role offers an excellent entry point into B2B business development.
Key Responsibilities
* Outbound Engagement - Conduct non-scripted, professional telephone conversations with business managers and decision-makers.
* Appointment Setting - Uncover client requirements, introduce core product/service benefits, and schedule qualified meetings for field teams.
* Campaign Absorption - Learn and absorb key industry concepts and product details across diverse client campaigns (with full support from internal trainers).
* Quality & Accuracy - Ensure all logged appointments are accurately vetted and meet internal quality standards.
* System Administration - Maintain accurate call logs, client records, and pipeline updates within the central CRM system.
What We Are Looking For
We are seeking confident, articulate individuals who are eager to learn and comfortable engaging with business clients on the phone.
Key Qualifications & Attributes:
* Communication Skills - Articulate, persuasive telephone manner with the confidence to conduct professional, non-scripted discussions.
* Relevant Experience - Previous experience in outbound calling, customer service, retail sales, or telesales is highly desirable.
* Learning Capability - The ability to absorb new information quickly and speak knowledgeably about different products or services.
* Resilience & Focus - A positive attitude, good active listening skills, and the persistence needed for target-driven telephone work.
* Local Commute - Candidates must live within a short, reliable commute of the office location (approx. 7-mile radius of Solihull)
What the Business Offers
* Flexible Shifts - Choose from full-time hours (up to 39 hours per week), part-time hours (minimum 15 hours across 3 days), or compressed hours options.
* Earning potential – Bonus available to reward high performance and quality of appointments made.
* On-Site Perks: Supportive team environment, full onboarding training, and free on-site parking.
How to Apply
If you are a clear communicator looking for a flexible B2B telemarketing role in the Solihull area, please submit your CV today for immediate consideration
Salary description
£12.71 - £13.50 per hour