Every Moment Matters - Join Our Team Now
At Silverburn Care Home, we believe that exceptional care starts with exceptional people.
Our purpose is simple: to create a home where every moment matters, every memory is cherished, and every day brings comfort, dignity and joy.
We are looking for an experienced and motivated administrator to join our team. Situated in the heart of Pollok, our modern 50-bed nursing home provides high-quality nursing, dementia, complex and palliative care in a warm, welcoming environment where residents truly feel at home.
About the Role
Silverburn Care Home is looking for an experienced, organised and dependable Care Home Administrator to support the smooth day-to-day running of our home.
This is a varied role combining reception, resident administration, staff administration and general support to the Care Home Manager.
We are looking for someone who enjoys being at the centre of a busy environment, takes ownership of their responsibilities and can provide a professional and welcoming point of contact for residents, families, staff and visitors.
About You
- Manage reception and act as a professional and welcoming first point of contact for residents, relatives, visitors and suppliers.
- Answer telephone calls, emails and general enquiries.
- Maintain accurate resident and administrative records.
- Support resident admissions and associated documentation.
- Maintain and reconcile residents' personal monies and petty cash, ensuring accurate records and receipts are retained.
- Assist the Finance Team with any information and documentation necessary to enable accurate and timely invoicing.
- Forward relevant invoices, receipts, expenses and supporting information to the Finance Team.
- Maintain accurate and confidential employee records.
- Support staff administration including timesheets, holidays, absence records and training documentation.
- Assist with recruitment administration, pre-employment checks and onboarding of new employees.
- Maintain organised electronic and paper filing systems.
- Prepare correspondence, reports, spreadsheets and other documentation when required.
- Arrange meetings and take minutes where required.
- Assist with maintaining records and documentation for audits and regulatory inspections.
- Provide administrative and operational support to the Care Home Manager when necessary.
- Liaise with Head Office, support teams and external organisations as required.
- Undertake other reasonable administrative duties necessary for the smooth running of the home.
We're looking for someone who:
- An experienced administrator with excellent organisational skills.
- Confident working independently and taking ownership of their responsibilities.
- Accurate, numerate and comfortable maintaining petty cash and administrative records.
- Confident using Microsoft Office, particularly Word, Excel and Outlook.
- Professional and discreet when dealing with confidential information.
- Friendly, approachable and confident dealing with residents and their families.
- Able to prioritise effectively in a busy environment.
- Comfortable supporting a Care Home Manager and wider team with changing day-to-day priorities
Previous care home experience is welcomed but not essential—we value attitude, compassion and a willingness to learn just as much as experience.
Why Join Silverburn Care Home?
When you join our team, you'll become part of a supportive workplace where your contribution is recognised and your development matters.
Our Values
At Silverburn Care Home we believe in:
- We make moments that matter.
- We adapt and support.
- We make care a shared journey.
- We strive for growth every day.
- We make Silverburn a home.
Why This Role?
This is an important position at the heart of Silverburn Care Home.
We're looking for someone who doesn't simply wait to be given tasks, but who takes ownership, keeps things organised and helps make the Care Home Manager's job easier.
If you are an experienced administrator who enjoys working with people and wants a varied role within a care-home environment, we'd like to hear from you.