We're hiring a Technical Support Coordinator to act as the central coordination point for engineering operations across a multi-site London portfolio.
This is a hands-on, fast-paced role, you'll be the glue between engineering teams, building managers, and clients, keeping schedules, compliance, and remedial works on track across multiple buildings.
Package:
£50,000
Bonus + Pension
Mon-Fri (core hours, occasional flex for coverage needs)What you'll be doing:
Planning and managing daily schedules/rotas for shift and day engineers across multiple buildings
Allocating resources, managing leave/absence, and maintaining minimum staffing levels
Monitoring work orders and reactive maintenance to keep everything within SLA
Acting as the main liaison between engineers, building managers, and clients
Tracking remedial works from quote through to completion, liaising with contractors
Ensuring compliance documentation, permits, and statutory inspections are up to date
Reporting on SLA compliance, KPIs, and resource utilisationWhat you'll need:
Experience in a technical support, coordination, or admin role within FM or building services
Strong scheduling/resource management skills across multiple priorities
Solid understanding of building engineering systems and maintenance operations
Confident with Excel, Word, Outlook, and CMMS platforms
Good grasp of health & safety compliance in building operationsExperience across multi-site portfolios or critical environments is a plus but not essential.
RG Setsquare is acting as an Employment Agency in relation to this vacancy
Salary description
£50000.00 - £50000.00 per year