This is an excellent opportunity to lead a small team, overseeing the end-to-end ordering and management of parts while ensuring stock levels, supplier relationships and service levels are effectively managed.
Location: Glasgow Head Office
Salary: £30,141.72 per annum + great company benefits
Hours: 37.5 hours per week | 5 days over 7
Rotating shifts of 7:00am–3:00pm, 8:00am–4:00pm and 9:00am–5:00pm | 1 weekend in every 5
The Role
Reporting to the wider management team, you'll lead and develop the Parts Ordering team, ensuring parts are ordered, tracked and delivered efficiently and on time. You'll oversee stock control, supplier relationships and team performance while identifying opportunities to improve processes, accuracy and service levels.
Key Responsibilities
• Lead, coach and develop a small Parts Ordering team, setting daily priorities and workloads.
• Manage the end-to-end parts ordering process, including raising purchase orders, chasing deliveries and resolving discrepancies.
• Monitor stock levels and reorder points to prevent shortages and excessive stock holdings.
• Build and maintain strong relationships with suppliers, supporting discussions around lead times, pricing and performance.
• Oversee the recovery, categorisation, storage and dispatch of parts and equipment.
• Track team KPIs including order accuracy, turnaround times and backorders.
• Produce regular management reports and provide updates on team and operational performance.
• Maintain accurate records across stock management systems, ERP platforms and internal databases.
• Work closely with technicians, suppliers and internal departments to provide updates on order status, stock availability and delivery schedules.
• Ensure returned parts are appropriately reviewed and categorised for reuse, repair, replacement or recycling.
• Identify and implement process improvements to increase efficiency, accuracy and customer service levels.
• Manage performance, conduct regular coaching and support the development of team members.
• Support recruitment, onboarding and training activities where required.
• Promote high standards of customer service, accuracy and accountability across the team.
• Ensure all activities are completed in line with company policies, procedures and Health & Safety requirements.
About You
We're looking for an organised and experienced team leader with a background in parts management, procurement or stock control.
You'll have:
• Proven experience in parts management, ordering, procurement or stock control.
• Previous Team Leader or supervisory experience.
• Strong organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Experience building effective relationships with suppliers and internal stakeholders.
• Confident using Microsoft Excel.
• Competent across Microsoft Office applications.
• The ability to manage multiple priorities and work effectively under pressure.
• A customer-focused approach with strong problem-solving skills.
• Experience monitoring KPIs and producing performance reports would be advantageous.
• Experience of supplier management or process improvement would be desirable.
Benefits
• Great company benefits.
• 37.5-hour working week.
• Structured rotating shift pattern.
• Opportunity to lead and develop a dedicated team.
• Supportive working environment with opportunities for development.
If you're an experienced Parts Ordering or Stock Control professional with previous team leadership experience and are looking for your next opportunity within a supportive and growing organisation, we'd love to hear from you.
Apply today by submitting your CV in confidence
Salary description
£30141.00 - £30141.00 per year