This is an excellent opportunity for an organised and proactive administrator to support a busy planning team. The successful candidate will play a key role in ensuring the smooth day-to-day administration of container movements, liaising with drivers, customers, ports and internal departments.
Key Responsibilities
* Booking and managing VBS slots.
* Releasing PIN details and ensuring all relevant information is communicated accurately.
* Collating, checking and distributing transport paperwork and documentation.
* Chasing drivers for ETAs relating to port arrivals, deliveries and collections.
* Monitoring vehicle movements and updating the planning team on any delays or issues.
* Keeping customers informed of traffic delays, late-running vehicles and any changes to planned collections or deliveries.
* Updating internal transport and customer systems with accurate movement and job information.
* Communicating with ports, terminals, depots and other relevant parties regarding bookings, collections and deliveries.
* Checking job details and ensuring drivers have the correct instructions, addresses and reference numbers.
* Assisting with the administration of container collection and delivery jobs.
* Monitoring outstanding jobs and following up on any incomplete or delayed movements.
* Obtaining and recording PODs and ensuring paperwork is completed correctly.
* Dealing with driver queries and escalating operational issues to the planning team where required.
* Assisting with customer queries via telephone and email.
* Supporting the planners with general day-to-day administrative duties.
The Ideal Candidate
* Previous administration experience within container haulage.
* Experience of VBS bookings and port/terminal operations
* Confident communicating with drivers, customers and operational teams.
Package
* Salary: £35,000–£38,000 DOE
* Working Hours: Monday–Friday, 09:00–17:00
* Opportunity to join an established and growing business.
* Supportive team environment with the opportunity to develop within the transport and logistics sector.
If you have previous experience within transport administration, container haulage or logistics and are looking for your next opportunity, we would be keen to hear from you
Salary description
£35000.00 - £38000.00 per year