IT APPLICATIONS MANAGER£60,000 | Woolwich, London | Monday - Thursday on-site
Friday is WFH and a half day
Please only get in touch if you are comfortable with the working arrangements described above; and have strong experience of managing multiple business/SaaS Business Applications alongside strong hands-on management of third-party vendors and suppliers.
No visa sponsorship available for this position.
We are recruiting an IT Applications Manager to take ownership of a diverse portfolio of business-critical applications, with particular responsibility for managing the third-party vendors behind them.
Reporting directly to the Head of Digital, you'll sit at the intersection of technology, suppliers and the wider organisation - ensuring applications are well managed, vendors deliver what they promise, and the software estate continues to evolve with the needs of the business.
THE ROLE
You'll take ownership of a portfolio of SaaS and business applications across their lifecycle, working closely with users, stakeholders and external suppliers.
Your responsibilities will include:
Managing relationships with software vendors and third-party suppliers
Holding suppliers accountable for performance, service quality and delivery
Managing application roadmaps, upgrades, releases and lifecycle activities
Acting as an escalation point for application and supplier issues
Working with stakeholders to understand requirements and improve existing systems
Identifying opportunities to rationalise and improve the application portfolio
Supporting the evaluation, selection and implementation of new software
Maintaining appropriate application, security and compliance documentation
Coordinating user support, guidance and training
Contributing to software procurement, supplier selection and budget managementWHAT WE ARE LOOKING FOR
Vendor and supplier management is a key part of this position.
Experience managing multiple business applications or software products
At least one year's experience managing third-party technology/software suppliers
Good experience working with SaaS applications
Strong stakeholder and relationship-management skills
Confidence challenging suppliers and managing escalations when required
Excellent organisation and attention to detail
The ability to manage multiple applications, suppliers and priorities simultaneously
Experience with software development lifecycles, software procurement, supplier selection or budget management would be beneficial but isn't essential.WHY CONSIDER THIS ROLE
You'll work directly with the Head of Digital and have genuine ownership of both the organisation's application portfolio and the supplier relationships behind it.
You'll have the opportunity to influence how applications are selected, managed and improved, while playing a key role in the organisation's wider digital capability.
Salary: £60,000Location: Greenwich, LondonWorking pattern: 4 days per week onsite, with Friday afternoon working from home
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Salary description
£55000.00 - £60000.00 per year