The business works with contractors, engineers and specifiers across commercial, civil engineering and residential projects, supplying specialist systems and providing technical support throughout the sales process.
This is a hands-on role for someone who understands waterproofing products and enjoys dealing directly with customers. You'll handle incoming technical enquiries, support customers at the trade counter, prepare quotations and recommend the right products and systems for each requirement.
The Role
You'll provide first-line technical and sales support by phone and face-to-face, using your product knowledge to understand customer requirements and recommend suitable solutions.
You'll work across a range of specialist products, including:
*
Structural waterproofing membranes
*
Cavity drain membrane systems
*
Liquid-applied waterproofing and deck waterproofing
*
Damp proofing and ground gas protection
*
Concrete repair and injection systems
*
Clean and grey water pumping solutions
Key Responsibilities
*
Provide technical sales advice by telephone and at the trade counter.
*
Advise contractors, engineers and customers on structural waterproofing systems.
*
Understand project requirements and recommend practical, compliant solutions.
*
Prepare quotations and follow up sales opportunities.
*
Liaise with suppliers regarding technical information, availability and pricing.
*
Identify and develop leads within the specialist contractor network.
*
Build strong relationships with contractors, engineers and specifiers.
*
Manage daily trade counter enquiries and sales.
*
Maintain accurate customer and sales information across CRM and ERP systems.
About You
The key requirement is genuine knowledge of structural waterproofing. You'll need to be comfortable discussing products and applications with customers and providing technical advice rather than simply taking orders.
We're looking for:
*
At least five years' experience within the construction sector.
*
Strong knowledge of structural waterproofing systems and associated construction products.
*
Experience within technical sales, trade counter operations or a similar customer-facing construction environment.
*
Experience providing technical advice over the phone and face-to-face.
*
Good commercial awareness and the ability to identify sales opportunities.
*
Strong communication and customer relationship skills.
*
Experience using CRM and ERP systems; NetSuite would be advantageous.
*
CSSW accreditation would be desirable, but is not essential.
*
A full, clean UK driving licence.
*
The ability to commute to Tonbridge daily.
The business operates between 7am and 5pm, Monday to Friday, with flexibility required to share the 7am opening shift with other team members.
What's on Offer
*
£30,000+ basic salary, depending on experience.
*
Performance-related incentives.
*
Ongoing product and technical training.
*
Supportive specialist team.
*
Long-term career opportunities within an established construction business.
If you're already working with structural waterproofing products and want a role where your technical knowledge is central to the job, we'd be interested in speaking with you.
For a confidential conversation, please contact Adam at Greys Specialist Recruitment
Salary description
£30000.00 - £40000.00 per year