Pawnbroking Appraiser – Guildford, Surrey
📍 Location: High Street, Guildford, Surrey,
Full-Time | Prestige Pawnbrokers
Are you passionate about luxury watches, jewellery, designer handbags and exceptional customer service?
Prestige Pawnbrokers, one of the UK's leading luxury asset lenders and retailers, is looking for an experienced Pawnbroking Appraiser to join our thriving Guildford branch.
Known for the Channel 4 series Posh Pawn, we specialise in luxury watches, fine jewellery, designer handbags and other high-value assets. This is an exciting opportunity to work with some of the world's most prestigious brands while building a rewarding career within a growing business.
About the Role
As a Pawnbroking Appraiser, you'll provide expert valuations for luxury assets while delivering an outstanding customer experience. You'll assess jewellery, luxury watches, diamonds, coloured gemstones and designer handbags for lending and purchasing, support luxury retail sales and build long-term customer relationships.
No two days are the same, making this the perfect opportunity for someone who enjoys combining technical expertise with customer interaction and commercial awareness.
Key Responsibilities
• Appraise luxury watches, jewellery, diamonds, gemstones, handbags and other valuable assets
• Authenticate items and determine accurate lending and purchase values
• Deliver exceptional customer service in-store, over the phone and via email
• Build lasting customer relationships and encourage repeat business
• Promote and sell luxury pre-owned jewellery, watches and handbags
• Keep up to date with luxury market trends and product knowledge
• Ensure all transactions comply with company procedures and regulatory requirements
• Contribute to branch performance and commercial success
About You
You'll ideally have experience within pawnbroking, luxury retail, jewellery, watches, auctions or another valuation-led environment.
We're looking for someone who has:
✔ Experience handling luxury watches, jewellery or high-value assets
✔ Strong valuation and research skills
✔ Excellent customer service and communication skills
✔ Commercial awareness and a target-driven mindset
✔ Confidence working with discerning clients
✔ A passion for luxury products and exceptional service
Experience with brands such as Rolex, Cartier, Hermès, Chanel, Patek Philippe and Tiffany & Co. Would be highly advantageous.
What We Offer
• Competitive salary plus performance incentives
• Employee discounts on luxury products
• Ongoing training and professional development
• Clear career progression opportunities
• Work with globally recognised luxury brands
• Join one of the UK's best-known luxury pawnbroking businesses
• Supportive, knowledgeable and ambitious team
Why Join Our Guildford Branch?
Located in Guildford High Street, our branch serves customers across Surrey, offering an exciting, fast-paced environment where you'll engage with professionals, collectors and high-net-worth clients every day.
If you're passionate about luxury goods, enjoy building trusted customer relationships and want to develop your career with a recognised industry leader, we'd love to hear from you.
Apply today and become part of Prestige Pawnbrokers – Where Expertise Meets Elegance.
To apply, please send your CV to: hr@prestigepawnbrokers.co.uk