Account Co-ordinator

Account Co-ordinator – Gi Group (Coventry)
Salary: £17,000 per annum
Contract: Part-time, permanent
Hours: Friday to Sunday (3 days per week)
Location: On-site, Coventry

We’re looking for a proactive and organised Account Co-ordinator to support the smooth delivery of client account and workforce management solutions. You’ll co-ordinate day-to-day activity, communicate with clients and candidates, maintain accurate records, and help ensure staffing requirements are met efficiently and professionally. This is a fast-paced role where strong organisation, attention to detail and clear communication are essential.

Key responsibilities

Act as a point of contact for client, candidate and internal account queries.

Co-ordinate bookings, schedules, staffing requirements and availability.

Work closely with recruitment and operations teams to fulfil client requirements.

Provide regular updates on coverage, attendance, progress and any potential risks.

Maintain accurate records across CRM, scheduling and reporting systems.

Support onboarding, compliance checks and completion of required documentation.

Identify opportunities to improve processes, service delivery and the client/candidate experience.

What we’re looking for

Experience in account co-ordination, administration, recruitment/staffing, customer service or similar.

Strong organisation and time management, with the ability to manage multiple priorities.

Confident communication skills (phone and written).

High attention to detail and accuracy with records and documentation.

Ability to work to deadlines in a fast-paced, target-driven environment.

Comfortable using MS Office, CRM, scheduling and admin systems.

Collaborative, proactive and solution-focused approach.

Commercial awareness and a strong focus on service delivery.

What we offer

Award-winning benefits package.

Structured training and ongoing professional development.

Supportive, values-led team environment with clear development and progression opportunities.

Additional information

We are an equal opportunities employer and welcome applications from all backgrounds.

Applicants must have the right to work in the UK.

If you’re proactive, organised and enjoy co-ordinating people, processes and client requirements, we’d love to hear from you - apply now