Telford
Basic Salary £30,000
Our client is looking for a proactive and customer focused Property Manager to join their very busy Lettings Team in Telford Excellent opportunity to join an expanding team The successful individual needs to be motivated, enjoy building long term relationships, a strong multi-tasker and can ensure all tenancy matters are dealt with efficiently and professionally throughout the entire tenancy lifecycle
Key duties
* Provide a professional response for incoming enquiries and office visitors
* Support the lettings team by attending property viewings when required
* Manage the collection of rent and administration of landlord payments
* Process supplier invoices and coordinate contractor payments accurately
* Monitor tenant arrears, communicating with tenants and landlords to resolve outstanding balances promptly
* Manage the move out process, including negotiating deposit deductions and coordinating deposit returns
* Oversee rent increase reviews and serve notices in line with current legislation
* Monitor and arrange the renewal of key compliance certificates, including Gas Safety Certificates, EICRs and EPCs
* Schedule and conduct property inspections, producing detailed and accurate reports for landlords
* Manage maintenance requests from initial reporting through to completion, liaising with landlords, tenants and contractors throughout
* Build and maintain strong relationships with landlords, tenants and contractors
* Ensure tenancy records, property files, compliance documents are up to date
Key characteristics required
* Naturally well-organised and able to manage a varied workload effectively
* Proactive and solutions focused with a positive, can do attitude
* Confident in handling difficult conversations professionally and empathetically
* Excellent at building rapport and maintaining strong client relationships
* Strong communicator with outstanding written and verbal communication skills
* Comfortable working independently and as part of a team
* Able to deliver first class customer service at all times
* Use own initiative to effectively prioritise workloads under pressure
The successful candidate MUST have experience within residential lettings, property management or tenancy management
In the first instance contact either Anita or Jodie at Career Studio
Salary description
£30000.00 - £30000.00 per year