Workshop Controller

Workshop Controller - Knutsford - £30,000–£35,000 Basic

Location: Knutsford
Salary: £30,000–£35,000 Basic + £10,000–£14,000 Bonus
OTE: £40,000–£49,000
Hours: 45 hours per week
Saturday: 1 in 3, 8:00am–1:00pm

We are currently recruiting for an experienced Workshop Controller to join a busy and established automotive dealership in Knutsford. This is a fantastic opportunity for an experienced Workshop Controller or a strong Senior Technician looking to take the next step into a supervisory role. The workshop is a large and busy operation, currently consisting of 21 Technicians and 4 Apprentices, supported by an existing Workshop Controller. The successful candidate will work as part of the management structure, helping to coordinate workshop activity, maintain productivity and ensure high standards of customer service and technical quality.

Key Responsibilities
Coordinate and manage the daily workflow of the workshop
Allocate jobs to Technicians based on workload, skill level and availability
Monitor productivity, efficiency and workshop performance
Support Technicians with technical and operational queries
Ensure vehicles are completed to the required standard and within agreed timescales
Work closely with Service Advisors and the wider aftersales team
Help maintain high standards of health & safety and workshop housekeeping
Support the development and performance of Technicians and Apprentices
Assist with maintaining excellent customer service and workshop quality standardsThe Ideal Candidate
Previous Workshop Controller, Senior Technician or Workshop Supervisor experience
Strong technical understanding of vehicle servicing and repair
Excellent organisational and communication skills
Able to manage a busy workshop environment
Confident working with Technicians, Service Advisors and management
Strong leadership and problem-solving abilities
Main dealership experience would be advantageousPackage
£35000 –£38,000 basic salary, depending on experience
£10,000–£14,000 bonus potential
£45,000 -50k OTE
45-hour working week
1 in 3 Saturday mornings, 8:00am–1:00pm
Opportunity to join a large, established workshop team
Excellent opportunity for career progression
Workshop Controller - Knutsford - £30,000–£35,000 Basic