We're looking for a Travel Designer to join our Client Experience team. This is a client-facing role supporting our guests throughout their villa holidays - organising everything from private chefs and wine tours to boat charters and bespoke experiences, once they've booked through our sales team.
You'll need to be highly organised, calm under pressure, and comfortable dealing with high-net-worth individuals and VIP clients who expect a seamless, luxury service.
The Job:
Liaising with clients after booking to organise extra services and experiences for their trip
Building detailed itineraries covering multiple activities and experiences throughout a stay
Creating client apps with property details, check-in information, and booked extras
Liaising with suppliers across our destinations to arrange chefs, wine tours, boats, and other experiences
Coordinating with property owners and managers on client arrivals and special requests
Researching new local suppliers and experiences in our destinations
Researching and keeping updated with recommended sights, museums, restaurants, bars and other points of interestSkills Required:
Experience of 1 - 2 + years in premium or private travel (preferred) or luxury sales
Experience in luxury travel planning or luxury villa rentals preferred
Confident dealing with HNWIs, VIPs and luxury travel agents
Exceptional organisational skills and a great eye for detail
Calm, composed and solutions-focused under pressure
Well-travelled, with genuine enthusiasm for exploring new destinationsThe Package:
Salary £30,000 - £35,000 + Commission
25 days holiday per year, increasing by 1 day per year of service
2 days per week WFH as standard, with scope for an additional day
Up to 45 days per year working remotely after probationInterested:
If you are interested in the above vacancy, please click 'APPLY' or email (url removed)
Salary description
£30000.00 - £35000.00 per year