Ashford, Kent
£30,000 Basic + Bonus (OTE £35,000)
Monday-Friday 8:30am-5:30pm
1-in-2 Saturdays 8:00am-12:00pm
Optional Overtime Available
We're working with a well-established commercial vehicle dealership looking to add an experienced Commercial Vehicle Service Advisor to its aftersales team.
This is a fantastic opportunity to join a busy, professional workshop supporting a fleet of heavy goods vehicles, working alongside manufacturer-trained technicians in a modern environment. The dealership has a strong focus on keeping customers on the road with efficient service and minimal downtime.
The Role
* Booking HGVs into the workshop for servicing, maintenance and repairs.
* Managing customer enquiries from start to finish.
* Preparing estimates and job cards.
* Liaising with technicians to keep customers updated.
* Ensuring an exceptional level of customer service throughout the repair process.
* Working closely with the parts department to maximise workshop efficiency.
What We're Looking For
* Previous experience as a Commercial Vehicle Service Advisor is preferred.
* Excellent customer service and communication skills.
* Ability to work in a fast-paced workshop environment.
* Good organisational skills and attention to detail.
* Experience within HGV or commercial vehicles would be a distinct advantage.
What's on Offer?
* £30,000 basic salary
* Bonus scheme taking earnings to around £35,000 OTE
* Optional overtime available
* Monday-Friday working with only 1-in-2 Saturday mornings
* Opportunity to join a respected commercial vehicle business with excellent manufacturer support and training.
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If you're an experienced Service Advisor looking to move into the commercial vehicle sector, or you're already working with HGVs and want to join a stable, professional employer, we'd love to hear from you.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.
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Salary description
£30000.00 - £35000.00 per year