Technical Advisor

At British Gypsum and Isover we are looking for a Technical Advisor to join our Technical Support Team. This role will be part of a knowledgeable and collaborative technical support team that works closely with internal colleagues and external stakeholders. The team acts as the go-to place for technical queries supporting projects ranging from self-builds and extensions to large commercial developments. This is a fantastic opportunity to develop your expertise in construction systems, with continuous learning and development as a core part of the role.

We specialise in innovative interior building solutions including drylining systems, insulation and technical products designed to improve fire safety, acoustics, thermal performance and structural integrity across residential and commercial construction projects.

What we're looking for:

Experience or knowledge of construction, building applications or the built environment (e.g. drylining systems, insulation, or similar products).
Strong communication skills with the ability to explain technical information clearly to a variety of customers.
A customer-focused mindset with the ability to respond quickly and effectively to technical enquiries.
Curiosity and a genuine interest in developing technical knowledge and keeping up to date with industry regulations and standards.
Experience working with architects, contractors, merchants or specification teams would be advantageous.What you will be doing:

Providing technical advice and system specifications for customers using British Gypsum and Isover products, ensuring compliance with building regulations including fire safety, acoustics and thermal performance.
Responding to technical enquiries via phone, email, and website live chat from colleagues and external stakeholders.
Supporting projects of varying scale, from residential builds to large commercial construction projects.
Acting as a technical expert for British Gypsum and Isover products, helping customers identify the right solutions for their requirements.
Collaborating with internal teams including sales and customer service to deliver excellent customer support.Is Saint-Gobain an inclusive employer?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you