This role is ideal for someone who is analytical, detail-oriented and enjoys translating complex business needs into actionable, scalable solutions.
The Role
* Map and analyse current business processes and design future-state processes, developing and maintaining business process models.
* Identify, analyse and translate stakeholder needs into structured business and functional requirements.
* Conduct workshops to refine and validate requirements with stakeholders and end users.
* Collaborate with stakeholders to define acceptance criteria and document user stories, acceptance criteria and process flows.
* Support Product Owners on the customer side in managing and prioritising the project backlog.
* Support solution delivery through validation of functional analyses, enhancement requests and ticket resolution.
* Participate in scrum ceremonies, including sprint planning, reviews and retrospectives.
* Communicate project progress, changes and challenges to stakeholders, providing regular reporting.
* Refine requirements, assign tasks to customers and provide ongoing support.
* Gather and map data, validate test cases and prepare solution handovers.
* Maintain detailed documentation of product requirements, aiming for a generic, reusable fit.
* Act as a liaison between business stakeholders and development teams to ensure alignment.
* Monitor evolving business needs and anticipate their impact on systems and processes.
* Propose process improvements and assess their organisational and technical impact.
* Prepare enhancement requests from a business perspective and support customers in validating functional analysis, change requests and handovers.
About You
* Analytical and detail-oriented, with a strong ability to translate complex business needs into actionable, scalable solutions.
* Proactive approach to ensuring processes and systems remain efficient, aligned with industry trends and built for future needs.
* Strong stakeholder management and communication skills.
* Comfortable working collaboratively across diverse, multi-disciplinary teams.
Requirements
* Proven experience in business analysis, preferably within a tech-driven or software development environment.
* Experienced in business process modelling and requirements elicitation and documentation.
* Familiarity with Agile methodologies, with experience participating in Scrum ceremonies.
* Knowledge of industry trends, regulatory requirements and emerging technologies.
* Experience with tools for process modelling, requirements tracking and project management (e.g. Jira)
Salary description
£55000.00 - £75000.00 per year
