Housing Officer or Assistant

Your new company
We are currently recruiting for an experienced Housing Officer or Housing Assistant to join a busy and customer-focused housing team on a temporary contract for an initial period of 3 months, with the potential for extension.This is an excellent opportunity to support a well-established social housing organisation and make a real difference to local communities.Your new role

Managing a designated housing patch and providing tenancy management support
Dealing with tenant enquiries and resolving housing-related issues
Supporting allocations, voids and lettings processes
Assisting with rent arrears recovery and income management activities
Investigating anti-social behaviour complaints and tenancy breaches
Conducting home visits and estate management inspections
Maintaining accurate housing records and case notes
Delivering a high standard of customer service to tenants and stakeholdersWhat you'll need to succeed

Previous experience in a Housing Officer, Housing Assistant or similar housing management role
Knowledge of social housing legislation and best practice
Excellent communication and customer service skills
Ability to manage a varied caseload and prioritise workload effectively
Strong IT skills and experience updating housing management systems
A full UK driving licence and access to transport would be advantageousWhat you'll get in return
✅ Temporary contract with immediate start available✅ Initial 3-month assignment with potential for extension
✅ Competitive hourly rate
✅ Opportunity to gain experience within a respected social housing organisation
✅ Supportive and collaborative team environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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