Are you passionate about delivering exceptional service and solving customers' problems?
Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation.
What's in it for you?
A great place to work with a fun and supportive environment
Office-based role in Guildford
Competitive hourly rate (£14)
Temporary position initially for one month, with potential for extension
Full-time working hours (9am - 5.30pm with 1-hour unpaid lunch break)
Opportunity to make a positive impact and be a Brand Ambassador for the organisation
Responsibilities:
Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracy
Identify and assess customers' needs to ensure satisfaction
Provide accurate and complete information using the appropriate tools
Maintain detailed records of customer interactions and process customer accounts
Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service
Required Skills and Experience:
Excellent German written communication skills with a keen attention to detail
Customer-focused mindset, always striving to go above and beyond
Prior experience in a customer service environment is preferred
Affinity with technical product support is a plus
Join our client's team and enjoy a rewarding temporary role, where you can showcase your German customer service skills and make a difference. If you are enthusiastic, dedicated, and ready for a new challenge, please apply today!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.00 - £14.00 per hour