Are you an organised administrator who enjoys working in a busy, supportive team environment and delivering excellent customer service?
We are recruiting for a Sales Administrator to join a friendly and established Key Accounts team based in Team Valley, Gateshead. This is an initial temporary position with a long-term view to becoming permanent for the right person.
Working closely with Key Account Managers, you will provide vital administrative support across a portfolio of key customer accounts, ensuring orders run smoothly and customers receive an outstanding service experience.
This is a fantastic opportunity to join a lovely, supportive team where you will be valued, trained and encouraged to develop within the role. The position is fully office based, with free on-site parking available and a consistent Monday-Friday working pattern.
What's in it for You?
£13.00 per hour
Immediate start available - please only apply if you are available immediately or with a short notice period (1 week)
Monday-Friday, 8:30am-5:00pm (37.5 hours per week)
Weekly pay through Office Angels
28 days paid annual leave (accrued weekly)
Pension scheme
Eye care vouchers
High street discount scheme
Free on-site parking
Full-time office-based role working closely with a fantastic team
Initial temporary assignment with a genuine long-term opportunity to become permanent
Join a friendly and supportive team environmentThe Role
As part of a busy Key Accounts team, you'll be responsible for supporting customers from quotation through to delivery, ensuring all administration is completed accurately and within agreed service levels.
This is not a sales role. Instead, you'll become a trusted support to both customers and internal stakeholders, helping to deliver an outstanding customer experience through accurate administration, excellent communication and proactive organisation.
Key Responsibilities
Preparing and processing customer quotations
Inputting and maintaining customer orders using internal systems
Ensuring product specifications, pricing and customer details are accurate
Providing customers with regular order updates and progress reports
Coordinating stock allocation and availability
Arranging deliveries, transport and pre-delivery instructions
Uploading documentation to support invoicing and debtor processes
Liaising with internal departments to resolve customer queries efficiently
Supporting Key Account Managers with the day-to-day management of customer accounts
Maintaining accurate customer records and ensuring compliance with company processes
Escalating any order delays or issues to the appropriate teamsWhat We're Looking For
Previous administration experience within a busy commercial, sales support or customer service environment
Excellent organisational skills with the ability to manage multiple priorities
Strong attention to detail and a high level of accuracy
Confident IT skills, including Microsoft Office (particularly Excel)
Excellent communication and customer service skills
A proactive approach with strong problem-solving ability
Experience supporting key accounts, order processing or customer administration would be advantageous
Ability to work effectively both independently and as part of a team
If you're a highly organised administrator who enjoys building customer relationships, coordinating multiple tasks and delivering first-class service, we'd love to hear from you.
We are committed to ensuring our recruitment process is accessible and inclusive. If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will do our best to support you.
Due to the volume of applications received, we cannot provide individual feedback to candidates. Those who have progressed through the recruitment process will be contacted directly.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.00 - £13.00 per hour