Are you organised, detail-oriented, and ready to make a difference in a vital public sector role? Our client, a respected government organisation, is hiring Admin Officers / Pre-Assessors to join their team in Glasgow. This is a fantastic opportunity to contribute to national security and work in a supportive, professional environment.
Within the UKSV helpdesk, we have different platforms our customers can contact us and staff can be flexed across these platforms. Currently, our phone lines are only open in the morning and this is our primary contact method; correspondence is prioritised in the afternoon
What you'll be doing:
* Supporting the efficient processing and review of security clearance applications
* Confirming applicant identities and verifying information provided
* Responding to enquiries via email and phone, seeking additional details when necessary
* Handling sensitive customer information with discretion and confidentiality
* Understanding the full vetting process to deliver high-quality, customer-focused service
* Collaborating with colleagues to ensure timely and accurate application assessments
What you'll bring:
* Excellent attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong IT skills, including proficiency in Microsoft Office (Word, Outlook); experience with bespoke software is a plus
* Clear and concise communication skills, both written and verbal
* Ability to handle sensitive information securely and professionally
* A proactive approach to delivering quality service and meeting targets
* Flexibility to work full-time, hybrid (3 days in-office, 2 days remote)
* Must be able to commute to Glasgow city centre
* Right to work in the UK, with valid photo ID and references covering the last 3 years
Additional details:
* Type: Temporary, ongoing until March 2027 with potential extension
* Start date: August 2026
* Hours: Monday to Friday - full time
* Rate of pay: £12.86 per hour, paid weekly; increases to £14.24 after 12 weeks
* Location: Glasgow city centre (hybrid working)
If you're ready to join a dynamic team supporting national security, apply now to become part of this important mission. We look forward to hearing from you!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Salary description
£12.86 - £12.86 per hour