Branch Operator

Davies Turner has an exciting opportunity for a Branch Operator to join their team in Rotherham.

Location: Rotherham, S62 6NU

Salary: Competitive

Job Type: Full - Time, Permanent

Hours: Monday - Friday, 09.00 - 17.30hrs (37.5hrs per week)

Deadline: 31st July 2026 at 17:30

A little about Davies Turner Group

Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.

Branch Operator - The Role:

To process and administer all branch imports/exports, complying with all necessary controls, HMC formalities and procedures, whilst maintaining a high standard of customer care at all times.

Branch Operator - Main Responsibilities:

- To offer a high standard of customer service to both internal and external customers, by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner

- To collate all the necessary information, to ensure all jobs are correctly and accurately processed and profitably charged out

- To keep control of jobs, through effective liaison with colleagues, overseas correspondents, hauliers and customers and ‘order progressing’ when required

- To contribute to branch revenue through internal sales and promoting additional services offered by the Company

- To provide and follow up quotations with customers as required, maximising shipment profitability

- To efficiently and effectively plan loads to achieve maximum profit and pay load, plan off loads economically and work with other branches to co-load, off-load and distribute where necessary

- To liaise with customs staff when required, providing them with accurate information to ensure imports are quickly cleared, in accordance with customer’s requirements

- To administer jobs accurately and efficiently in accordance with the Company’s accounting procedures

Branch Operator - You:

If you have any of the following, we want to hear from you:

- Excellent Customer Care

- Excellent organisation skills

- Experience of working in a customer service environment (face to face/over the phone)

- Excellent attention to detail

- Excellent IT Computer skills

- Experience in Transport / Logistics/ Movement of freight

In addition, you’ll also need the right to work in the UK - we are not able to sponsor work permits.

Branch Operator - Benefits:

- Up to 27 days holiday plus Bank Holidays

- Life cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private healthcare

- Car parking

- Employee Assistance Programme

- Training and upskilling opportunities

Some benefits are subject to a qualifying period

We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company.

To apply for this exciting Branch Operator role, please click ‘Apply’ now