The Sales Support Coordinator provides administrative and commercial support to the sales function, helping to ensure enquiries, quotations, orders and customer requests are managed efficiently. This role is offered on a fixed-term contract for 12 months.
Working closely with Sales, Operations, Finance, Technical Support and international teams, the role helps maintain accurate information, supports pipeline visibility and contributes to a positive customer experience.
Benefits and Package:
* Modern offices with free parking
* 26 Days Annual Leave + Bank Holidays
* Contributory Pension
* Private Healthcare
Sales Support Coordinator Responsibilities:
* Process customer orders and support their progression through to delivery.
* Coordinate quotations, customer enquiries and sales administration activities.
* Maintain accurate CRM & Support Desk records, customer information and opportunity data.
* Support customer proposals, onboarding and early engagement with prospective customers.
* Manage the shared sales inbox and ensure enquiries are allocated and responded to promptly.
* Support spare parts, repairs and after-sales activities.
* Coordinate repair and returns processes, including customer communications and documentation.
* Monitor consignment equipment and maintain accurate tracking records.
* Support sales reporting, opportunity tracking and commercial activities.
* Liaise with customers and internal stakeholders to resolve queries and progress actions.
Sales Support Coordinator Experience and Attributes:
* Experience in a Sales Support, Sales Administration, Customer Service or similar role.
* Strong organisational and administrative skills.
* Experience working with customers and internal stakeholders
* Available for a 12 month Fixed Term Contract
* Must be a car or bike driver or to be able to get to a business park on the edge of Guildford
* Experience within a technical, engineering or manufacturing environment, preferable.
* Experience with CRM systems and sales reporting tools, preferable.
* Experience supporting international customers or teams, preferable
Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion
Salary description
£30000.00 - £30000.00 per year