We're working with a global leader in laboratory water purification and environmental technologies to recruit a Senior Technical Support Engineer. This is a fantastic opportunity to join an innovative organisation where you'll provide expert technical support to customers and partners across the UK and internationally. This is a varied role that combines advanced troubleshooting, customer support, product installation, validation and technical training, with national & international travel ~10-20% of the time.
What you'll be doing:
* Providing advanced technical support for sophisticated laboratory water purification systems.
* Diagnosing and resolving complex mechanical, electronic and control system issues.
* Supporting installations, commissioning and system validation.
* Delivering technical training to customers and global partners.
* Contributing to product testing, documentation and continuous improvement initiatives.
* Visiting customer sites across the UK and internationally (travel may include trips of up to 10 days).
We're keen to speak with candidates who have:
* A degree or other higher education qualification in Mechanical Engineer, Chemical Engineer, Electronic Engineering or similar
* Experience repairing, servicing &/or supporting complex electro-mechanical or laboratory instrumentation.
* A background in water purification, water treatment, laboratory equipment or similar technical systems.
* Strong fault-finding skills using diagnostic tools such as multi-meters.
* Excellent customer-facing and communication skills.
* The flexibility to travel internationally.
If you're looking for a technically challenging role with international exposure and the opportunity to work on cutting-edge technologies, then apply now!
VRS9485DT.
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Salary description
£40000.00 - £45000.00 per year