Location: South East London
Salary: £45,000 + benefits
Contract: Monday - Friday: 8am - 5pm
The Opportunity
Are you an organised, process-driven Facilities Management professional looking to lead service delivery on a high-profile public sector contract?
We are seeking a proactive Facilities Manager to play a pivotal role in leading operational excellence across a landmark PFI educational portfolio. Managing a diverse team of Premises Assistants, Engineers, and Helpdesk coordinators, this hybrid role blends hands-on team leadership, statutory compliance governance, contract administration, and client diplomacy.
If you are a structured manager with an analytical eye for detail, comfortable coordinating both hard and soft FM services on a fast-paced contract, this role offers an exceptional platform for professional development and career progression.
Key Responsibilities
Operational Leadership & Compliance
Service Coordination: Support the Contract Manager in overseeing the daily delivery of both Hard and Soft FM services across the portfolio, ensuring high standards of estate safety and presentation.
Health, Safety & Compliance: Ensure 100% compliance with statutory requirements, maintaining the site compliance tracker and ensuring all operations adhere to strict Health & Safety legislation.
Performance Governance: Drive operational performance to meet and exceed contractual SLAs and KPIs, minimising downtime and resolving potential service shortfalls proactively.
Contract & Financial Administration
Paymech Coordination: Manage the administrative workflows relating to contractual performance, including calculating any unavailability or performance deductions for the Contract Manager's verification.
Operational Reporting: Take ownership of administrative reporting, CAFM system management, and formal minute-taking during key stakeholder and operational meetings.
Client Liaison: Act as a key point of contact for school department heads, client representatives, and corporate management partners, ensuring seamless communication.
HR & Team Coordination
Vetting & Onboarding: Administer the full recruitment life cycle for site-based staff, managing the critical DBS vetting and security clearance renewal processes.
Performance & Development: Oversee the staff training matrix, coordinate employee development reviews (EDRs), and manage new starter inductions and probationary reviews.
Resource Management: Supervise and direct the shift schedules and daily workloads of the on-site Premises Assistants, Helpdesk operators, and engineering staff.
What We Are Looking For
Essential Skills & Experience:
Technical & Compliance IQ: A strong background in FM compliance, CAFM systems, COSHH, and statutory site health and safety standards.
Analytical Admin Capability: Experience managing contract administration, reporting, and tracking contractual performance parameters (Paymech).
Communication & Presence: Exceptional communication, stakeholder management, and report-writing skills, with the ability to liaise with clients at all operational levels.
IT Literacy: Highly proficient in utilising MS Office and Google Workspace tools.
Highly Desirable:
Contract Environments: Prior experience working within a schools or educational environment.
PFI Contract Exposure: Experience operating within a Private Finance Initiative (PFI) contract framework.
Financial Awareness: Familiarity with basic financial metrics and operational reporting systems.
What We Offer
Competitive Salary: Highly competitive base salary with structured performance reviews.
Elite Professional Growth: Clear development pathways and corporate training opportunities within a global FM provider.
Comprehensive Benefits: A generous pension scheme, lifestyle perks, and a supportive, collaborative team culture.
If you are an organised FM professional ready to step into a key leadership role on a flagship public sector contract, apply today to arrange a confidential discussion.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Salary description
£40000.00 - £45000.00 per year