Sales Administrator

Sales Administrator
Location: Solihull
Salary: Upto 25k (Depending on Age and Experience)
Hours: Full-time, Monday to Thursday 8:30am – 5:00pm, Friday 8:30am – 4:30pm
Are you an organised, customer-focused administrator looking to join a well-established family run company?
We are seeking a motivated Sales Administrator to join a friendly and busy team in Solihull, this would suit someone at entry level.
As a key member of the internal sales team, you will play an important role in ensuring customer orders are processed accurately and efficiently, helping to deliver automotive parts and equipment to customers across the UK.
What you'll be doing:
* Handling inbound customer calls and processing orders.
* Entering orders onto our computer system and maintaining accurate records.
* Preparing documentation for the warehouse team and arranging deliveries
* Resolving customer and internal queries promptly and professionally.
* Building positive relationships with customers and colleagues.
* Working to agreed service levels, deadlines and timescales.
* Supporting the wider team with general administrative duties.
About you:
* Previous administration or customer service experience is desirable.
* Confident using Microsoft Outlook, Word and Excel.
* Excellent communication and organisational skills.
* Strong attention to detail and problem-solving ability.
* Able to work independently as well as part of a team.
* GCSEs (or equivalent) including English and Maths.
If you're looking for a varied administrative role where your organisation, customer service skills and attention to detail will make a real difference, we'd love to hear from you.
Thank you for your interest in this role. We will assess your application against the essential criteria for the role. We aim to let you know within 48-hours if your application is to be progressed.
If you do not hear from us within the time frame, you are not successful on this occasion, please continue to respond/apply to future roles we advertise. We will not retain your details in line with Data Protection guidance.
If you are registered with Plum Personnel please contact us directly to discuss this role, or other opportunities that may be of interest