Salary: £45,000–£55,000 DOE
Hours: Full-time
Location: Central London
About the candidate
We're looking for a commercially driven and results-focused sales professional with experience within the hospitality sector and a passion for building long-term client relationships. You'll have a proven track record of generating new business, growing existing accounts, and delivering exceptional customer service. You will be an excellent communicator with strong negotiation and presentation skills, highly organised with the ability to manage multiple priorities, and confident using CRM systems and Microsoft Office. A strategic thinker with a hands-on approach, you'll be motivated by achieving targets and identifying new opportunities. Previous experience within luxury or lifestyle hospitality, a well-established network across the corporate, entertainment, travel or events sectors, and sales leadership experience would be advantageous.
What you'll do
As Cluster Sales Manager, you'll play a key role in driving revenue growth across two luxury properties by developing and delivering targeted sales strategies focused on premium accommodation and key market segments. You'll proactively identify and convert new business opportunities while nurturing existing client relationships to maximise long-term commercial success.
Working closely with corporate clients, travel partners, agencies, entertainment contacts and key stakeholders, you'll negotiate rates and contracts in line with commercial objectives and collaborate with Revenue, Reservations, Marketing and Operations teams to ensure a seamless customer journey.
You'll represent the properties at networking events, client meetings and industry exhibitions to strengthen market presence, whilst monitoring competitor activity and market trends to identify new opportunities. Maintaining accurate sales pipelines, CRM records and commercial reporting will form an essential part of the role, alongside contributing to wider sales planning and revenue strategies to maximise occupancy, average daily rate and overall profitability.
Benefits
Career development and progression opportunities.
Ongoing training and professional development.
Employee discounts.
Meals provided whilst on duty.
Employee wellbeing support.
Employee referral scheme.
Holiday entitlement plus bank holidays.
Supportive, collaborative and professional working environment. If this sounds like your next opportunity, we'd love to hear from you — apply today
Salary description
£45000.00 - £55000.00 per year